Inox Green Energy Services is one of India’s leading wind power operations and maintenance (O&M) service providers. With an extensive portfolio of over 3.2 GW of renewable O&M assets spanning 12 states, they are responsible for ensuring the reliability and uptime of hundreds of wind turbine generators (WTGs). Operating in remote, high-altitude locations where connectivity is often non-existent, the client required a robust digital solution to manage complex maintenance schedules, workforce attendance, and real-time incident reporting across their vast fleet.
Hours delivered back to the business
SOX compliance in Settlement process automation
Success rate of bot case completion
For functional release of OBT, RTS and OGS
The Chalange
Maintenance teams working atop wind turbines face significant operational hurdles. Because these sites are often in remote, low-connectivity zones, the client’s legacy paper-based reporting systems caused major delays in data synchronization and incident response. Engineers had no way to log faults, track maintenance tasks, or report site-specific issues in real-time. This disconnected environment led to
- Communication Gaps: Critical error reporting was delayed until engineers returned to base, causing unnecessary turbine downtime.
- Operational Inefficiency: Manual attendance and maintenance logging were error-prone and made it difficult for the central office to monitor workforce activity.
- Lack of Traceability: Without a system to log the “pre-repair” and “post-repair” status of a turbine, it was challenging to audit the quality and effectiveness of maintenance work.
The client needed a specialized mobile solution that could function seamlessly in offline mode, automatically syncing critical data once connectivity was restored, and an admin panel to orchestrate the entire workflow.
What did
AIV do
Amrita Infovision Pvt Ltd (AIV) architected and deployed a sophisticated Offline-First Mobile Ecosystem tailored for the harsh, remote environments of wind farm operations.
- Offline-Capable Mobile App: We built a custom mobile application that caches all maintenance forms, attendance records, and diagnostic checklists locally. The app utilizes a robust sync-engine that detects network availability and automatically pushes data to the central server the moment an engineer reaches a zone with connectivity.
Smart Incident & Error Reporting: To ensure maintenance accountability, we integrated a “Before and After” photo verification feature. Engineers are required to capture images and log diagnostics both before and after repairs. These reports are tagged with timestamps and GPS coordinates to ensure site integrity.
- Automated Escalation Logic: We integrated a smart notification system that automatically routes error reports to the nearest available technician. If a fault cannot be resolved on-site, the system immediately notifies the regional manager and triggers a spare-parts request, minimizing the total time to resolution.
- Centralized Admin Dashboard: We developed a Node.js-based web admin panel that provides a bird’s-eye view of all ongoing operations. Executives can track real-time attendance, monitor the live status of all turbines, and generate detailed analytics on mean time between failures (MTBF).
The Results
- Increased Uptime: Reduced turbine downtime by 30% by accelerating the reporting-to-resolution lifecycle.
- 100% Data Integrity: Eliminated paper-based logs, ensuring that all maintenance activities are verified with photo evidence and digital time-stamps.
- Seamless Field Operations: Enabled field engineers to work productively in remote areas without internet access, with data syncing automatically in the background.
- Optimized Resource Allocation: Improved workforce productivity through automated attendance tracking and location-based technician dispatching.
- Enhanced Audit Readiness: Established a comprehensive digital audit trail for all maintenance work, simplifying regulatory compliance and internal performance reviews.
